Storm Response: Hurricane Beryl – Texas

Key Highlights

• Our hurricane response showcased exemplary coordination and operational agility. Teams were deployed from various regions and were fully operational upon arrival, minimizing downtime and accelerating restoration efforts.
• The highlights:
  • Over a two-week span, the teams logged 86,704 work hours, restoring service under extreme conditions, including high heat, long shifts, and logistical challenges posed by damaged infrastructure.
  • Our extensive national footprint allowed for rapid deployment, showcasing the collaboration between companies, which enabled support for multiple utilities simultaneously.

Challenges and Results

The scope of damage, coupled with Houston’s dense population and difficult navigation during widespread outages, made coordination complex. Each utility customer had unique documentation, safety, and billing requirements.

The effort was executed without major safety incidents, thanks to strong leadership and support staff coordination. The crews’ resilience—working 16-hour days in tough conditions and adapting rapidly to shifting priorities—underscored the team’s professionalism. The effort not only restored critical infrastructure but also strengthened customer relationships and demonstrated the companies’ capability to manage large-scale emergencies.