Performance and Measurement
Excellence through Continuous Improvement
To ensure company objectives and regulatory requirements are met, and to recognize performance excellence, we perform audits and assessments, monitor trends and key performance indicators, and conduct quarterly business reviews. We also conduct root cause analyses during incident investigations and communicate lessons learned to ensure corrective actions are tracked, reviewed, and documented. Through these practices, we can ensure that we are continuously working toward improvement and performance excellence.
Safety Performance
We measure safety performance by tracking both leading and lagging indicators. In 2023, we outperformed industry averages with our TRIR and DART rates, reflecting not only fewer injuries but also the strength and effectiveness of our safety systems, training, and culture.
TRIR Decrease
DART Decrease
Score out of 5 on Safety Culture Survey
In 2023, we continued with our behavioral – based Think Safe Frontline Observation Program by establishing safety ownership at all levels within the organization.
Think SAFE Frontline Observations
Safety and Quality Audits